Northeastern Health Insurance Agency LLC, doing business as Northeastern Health Group ("Northeastern Health Group," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have. By using this website or contacting us, you agree to the practices described below.
1. Information We Collect
- Information you provide directly — such as your name, email address, phone number, plan interests, and any notes you submit through our forms.
- Insurance-related information — details you choose to share when requesting a quote or coverage information, which help a licensed agent assist you.
- Automatically collected information — such as your IP address, browser type, device information, pages visited, and referring website, collected through cookies and similar technologies.
2. How We Use Your Information
- Respond to your inquiries and connect you with a licensed insurance agent;
- Provide information about, and assist you with, the plans and products we offer;
- Send communications, including marketing and promotional messages, where permitted or where you have consented;
- Operate, maintain, analyze, and improve our website and services; and
- Comply with legal and regulatory obligations.
3. Consent to Be Contacted
By checking the consent box and submitting a form on this website, you confirm that you are the subscriber or authorized user of the phone number and email address provided, and you expressly consent to receive calls, text messages, and emails from Northeastern Health Insurance Agency LLC and its licensed agents and representatives at the telephone number and email address provided, including communications sent using an automatic telephone dialing system, artificial voice, prerecorded voice, or automated messaging technology. The types of calls and texts you consent to receive include messages that market, offer, or promote the purchase of health and supplemental insurance plans, products, and services. Your consent is not required as a condition of any renewal or purchase, and you may revoke your consent at any time. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of text messages at any time and HELP for assistance.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to analyze traffic, remember your preferences, optimize your experience, and support our marketing and advertising efforts, which may include retargeting. You can disable cookies through your browser settings, although some features of the site may not function properly as a result.
5. How We Share Information
We may share your personal information with the following categories of recipients:
- Licensed insurance agents and representatives who help you review and enroll in coverage;
- Insurance carriers and plan providers to obtain quotes, determine eligibility, and service your coverage;
- Service providers who perform functions on our behalf, such as website hosting, data storage, and analytics, subject to confidentiality obligations;
- Marketing and advertising vendors that help us promote our products and measure the performance of our campaigns; and
- Legal, regulatory, and government authorities, or other parties, when required by law or to protect our rights, our users, or the public.
Some of these activities — such as sharing information with marketing or advertising partners, or using certain online advertising and retargeting technologies — may be considered a "sale" or "sharing" of personal information under certain state privacy laws. Where applicable, you may have the right to opt out, as described in "Your Choices and Rights" below.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy — including responding to your inquiries, providing and servicing the products and services you request, and meeting our legal, regulatory, accounting, and reporting obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
- Opt out of marketing: Unsubscribe from emails using the link in any message, or reply STOP to text messages.
- Opt out of sale or sharing: Where applicable under state privacy laws, you may opt out of the "sale" or "sharing" of your personal information and of targeted advertising. Contact us using the details below to submit a request.
- Access and correction: Request access to, correction of, or deletion of your personal information, subject to applicable law.
- State privacy rights: Residents of certain states may have additional rights regarding their personal information. Contact us to exercise these rights.
9. Third-Party Links
This website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
10. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
12. Contact Us
Northeastern Health Insurance Agency LLC (d/b/a Northeastern Health Group)
Phone: 888-863-7998
Email: info@northeasternhealthgroup.com